encompasses fieldwork provision and management, investigative studies, data
mining, statistical analysis and references to meet today’s challenge of understanding
customer, employee and stakeholder satisfaction.
Our scope extends to aviation market research vis-à-vis airport retail studies,
benchmarking, customer loyalty and passenger satisfaction surveys, integrating the
fieldwork and analysis portions of specialized programs such as those of the ACI Airport
Service Quality survey.
AEROSCAPE® • All rights reserved